Digital Government: Turning the Rhetoric into Reality

“Getting better—but still plenty of room for improvement: that’s the current assessment by everyday users of their governments’ efforts to deliver online services. The public sector has made good progress, but most countries are not moving nearly as quickly as users would like.

Many governments have made bold commitments, and a few countries have determined to go ‘digital by default.'”


Full Story (SourceThe Boston Consulting Group)

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