
“Shift From CMO to CDO Is In Progress
Today’s marketing strategies increasingly depend more on digital and on data than in the past. With more data, marketers can measure against a new set of metrics that matter including:
- calculating return on promotional investment (ROPI),
- performing multivariable testing (beyond A/b)
- driving conversion rates and optimizing efforts,
- fine tuning customer segmentation, and
- managing omni-channel diversity
Unfortunately the shift to digital requires a greater reliance on technology.”