The Emerging Role of the Chief Digital Officer

“Over the past two decades, technologies have significantly transformed the business landscape, and developments in the digital space are moving forward with exponential speed. Surprisingly, however, the financial services industry has been slow to adopt digital compared to other industries.

Many organizations do not see themselves as digital leaders and are instead trailing the spectrum in customer engagement, analytics, mobile and social media because they are focused on changing regulations, fluctuating markets, security threats and political instability. The financial services industry has recognized it needs to step up its efforts to drive the digital agenda despite these headwinds.”

 

Full Story (Source: Bank Systems & Technology)

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