“The spread of digital technologies poses a double-barreled challenge for retail banks: transformationof the existing business and reinvention through development of new business models. Most banks focus on the former. But compelling evidence suggests that most banks won’t thrive, or even survive, in the coming years unless they pursue both at the same time.
The bulk of reinvention now occurs outside retail banking, in firms that address customers’ financial hassles and attack lazy profit pools.”
Full Story (Source: Bain & Company)