CIOs must face up to ‘off-radar’ spending on online services

“Pity the poor chief information officer. Having made it to the boardroom in many companies, CIOs now find their traditional control over IT spending threatened by chief marketing officers and – more recently – chief digital officers.

But they will have to get used to it. The internet has transformed customer-facing businesses, introducing new sales channels and enabling both marketing chiefs and the newfangled digital supremos to claim greater influence over technology budgets.”

 

Full Story (Source: Financial Times)

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