“Cities like Boston, New York and Philadelphia have been hiring chief digital officers to tap technology to create more efficient processes and happier citizens. Not every local government has the resources to institutionalize innovation through a centralized CDO’s office, but there are other effective ways to accomplish much the same thing.
The rise and affordability of technology has brought accessibility to strategies such as easy-to-administer online programs, tools and educational resources to help foster conversation and bring more ‘community’ to communities. And governments do not have to do it alone.”
Full Story (Source: Governing magazine)