“In the digital age, companies are expected to connect with customers and run IT in simpler, more agile ways. In addition, companies need to provide accessible new channels for customers and suppliers, develop applications quickly, and optimize their use of the cloud and their data.

Although IT complexity can hinder these efforts, there’s a common perception that the problem resolves itself once a company starts down the digital path. Companies look at digital start-ups and see that they have managed to be nimble without simplifying. For many businesses, this begs a question: Is simplification still necessary in the digital era?”

Full Story (Source: bcg perspectives)